Aetna® is continuing to support our members during COVID-19
Your health and peace of mind are behind everything we do. That’s why Aetna is providing extra benefits to help you stay protected during the coronavirus outbreak.
- Free telemedicine.* We’re offering a $0 copay for telemedicine visits until June 4, 2020.
- Free coronavirus testing and doctor visits. You’ll have $0 copays for any diagnostic testing and doctor visits related to COVID-19.
- Free crisis support. To help get you through this, we’ve opened crisis response lines for all members — just call 1-833-327-AETNA (2386) (TTY: 711). All Aetna and CVS Caremark® members also have access to the Aetna Nurse Medical Line at 1-800-556-1555 (TTY: 711).
- Free delivery on CVS Pharmacy® prescriptions orders from March 9, 2020, to May 1, 2020.
You’ll have the option of one- to two-day delivery when your prescription is ready. Plus, we’re waiving early refill limits on prescription maintenance medications through CVS Caremark. - Free care package. If you are hospitalized with COVID-19, we’ll send you a care package to help you recover at home. The package includes resources, personal care items and household supplies to help protect your loved ones from potential exposure in your home.
- Through existing care management programs, we’ll proactively reach out to members most at risk for COVID-19.
- We’re extending Medicare Advantage virtual evaluation and monitoring visit benefits to all Aetna commercial members as a fully covered benefit.
- Resources For Living®, our 24/7 confidential support service, is available to all Aetna members.
Stay up to date by checking out the Aetna COVID-19 website dedicated to updates and resources for you.
Handwashing At Home, At Play, Out and About
How can washing your hands keep you healthy?
Germs can get into the body through our eyes, nose, and mouth and make us sick. Handwashing with soap removes germs from hands and helps prevent sickness. Studies have shown that handwashing can prevent 1 in 3 diarrhea-related sicknesses and 1 in 5 respiratory infections, such as a cold or the flu.
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